Adult Protective Services

Adult Protective Services

•Report on the web: Click Here •Fax a referral: 770-408-3001 [MS Word Version] [PDF Version]
•Call us toll-free: 1-866-55AGING (1-866-552-4464) – Press “2”
•Within Metro Atlanta local calling area: (404) 657-5250

Reports are accepted by phone Monday through Friday 8 a.m. to 5 p.m.

Every day, older adults and adults with disabilities are suffering from abuse, neglect, and exploitation; often by people they trust the most. Abusers may be spouses, family members, personal acquaintances, professionals in positions of trust or opportunistic strangers who prey on the vulnerable.

•Physical abuse;
•Mental, emotional, or verbal abuse;
•Sexual abuse;
•Self Neglect; and
•Financial Exploitation.

The Georgia Department of Human Services (DHS), Division of Aging Services, Adult Protective Services (APS) investigates all reports of abuse, neglect, and/or exploitation of older persons (65+) or a adult (18+) with a disability who do not reside in long-term care facilities pursuant to the Disabled Adults and Elder Persons Protection Act, O.C.G.A. §§ 30-5-1, et seq.

For persons living in the community, Georgia law requires mandatory reporting of suspected abuse, neglect or exploitation by certain professionals who are mandated reporters*. Failure for a mandated reporter to report abuse, neglect and/or exploitation of a disabled adult or elder person is punishable by a criminal misdemeanor.

All persons are encouraged to report suspected abuse to protective services. Persons who report in good faith are immune from liability. Reporting is kept confidential within the parameters of state law (O.C.G.A. § 30-5-4).

Call 911 if someone needs immediate help!!

To make a report of suspected abuse, neglect or exploitation Monday through Friday 8 a.m. – 5 p.m. call 1-866-55AGING (1-866-552-4464) – Press “2” or (404) 657-5250. If you contact us by phone, please leave a detailed message. You can send a report by fax at 770-408-3001. Phone messages, fax and web reports will be followed up on the next business day. Leaving a message, web and/or fax reporting does not constitute an accepted report for investigation. If you do not receive a follow up call within 48 hours, please call during regular business hours to follow up on your report.

To report abuse, neglect, or exploitation of an older adult or adult with a disability residing in a long-term care facility (i.e. community living arrangements, personal care homes, intermediate care or skilled nursing homes), contact the Department of Community Health, Healthcare Facility Regulation, 1-888-878-6442 or

Elder abuse is an under-recognized, undetected and underreported problem with devastating and life-threatening consequences. Report ALL suspected abuse, neglect and exploitation TODAY. Be the voice for those who are suffering silently!

*Mandated reporters include: medical personnel including physicians, interns, residents and others; osteopaths; dentists; psychologists; chiropractors; podiatrists; pharmacists; physical therapists; occupational therapists; licensed professionals and counselors; nursing personnel; social work personnel; day care personnel; coroner; medical examiner; employees of a public or private agency engaged in professional health-related services to elder persons or disabled adults; employees of a financial institution, and law enforcement personnel.


National Adult Protective Services Association

National Center on Elder Abuse

National Committee on the Prevention of Elder Abuse

Elder Abuse & Prevention

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